We are here to help
Have a question about your contributions, a problem with your account, or just want to learn more? Send us a message and we will get back to you within 24 hours.
Contact Information
Reach us through any of these channels. We are a small team and we read every message.
support@mbunda.com
We reply within 24 hours
Location
Kigali, Rwanda
Serving fans across Rwanda
Office Hours
Send us a message
Fill in the form below and we will respond as soon as possible.
Common Questions
Quick answers before you send us a message.
How do I cancel my contributions?
Log in to your dashboard and go to Savings. You can pause or cancel any active contribution at any time with no penalty.
My Mobile Money payment failed. What do I do?
Live wallet charging is not connected yet. Pending contributions are schedules only. When MoMo goes live, check your wallet balance and registered number, then contact support@mbunda.com if a charge fails.
Can I support more than one club?
Yes. You can set up separate contribution plans for as many clubs as you like, each with its own amount and schedule.
Is my payment information safe?
We never ask for or store your Mobile Money PIN. When charging goes live, payments will go through the provider's secure channels. Until then, we only store your scheduled plan details.